Debby Haynam

All posts by Debby Haynam

Debby is Invoca's Content and Social Media Specialist. With passions in writing, design, and video production, she strives for creative and authentic storytelling. When not creating marketing content, you can find her trying to find the least pretentious cup of coffee in San Francisco.

Invoca Named Inc. Magazine Best Workplace for 2019

Invoca is hiring! Check out our open opportunities here. We’ve been racking up awards for...

/ May 16, 2019

How to Implement Call Tracking and Analytics and Get Results Fast

Today’s omnichannel customer journey expands across both online and offline experiences. It can be difficult...

/ May 6, 2019

How Performance Marketing Agencies Increase Conversion Rates by Driving Phone Calls

The world of performance marketing is dependent on getting fast and quality results. Key performance...

/ April 25, 2019

How Dish Network Uses Automation to Drive Growth

Gone are the days of guesswork-driven marketing decisions. With the level of insight provided by...

/ April 24, 2019

Personalize Call Routing Using Digital and Offline Data

This week’s product tour video shows you how to connect and use digital and offline...

/ April 18, 2019

How Leading Home Improvement Companies Build Trust with Customers

It’s been on your to-do list for months. Okay, it’s actually years. Home improvement —...

/ April 17, 2019

10 Key Topics from Adobe Summit 2019

Adobe Summit 2019 has come to a close and we are still feeling the exhilaration...

/ April 2, 2019

How Frontier Communications Drives Authentic Customer Engagement

Today’s consumer has nearly unlimited choices and easy access to them. Because of this, having...

/ March 25, 2019

How Brand Building is Changing in the Age of Voice

This piece on how to rethink brand building in the age of voice was originally...

/ March 21, 2019

5 Examples of Banks Winning at Customer Experience

Customer experience isn’t a “growing consumer expectation” anymore, it’s a demand. Shoppers will walk away...

/ March 20, 2019

How Starkey Hearing Technologies Uses AI To Understand the Complete Customer Journey

Starkey Hearing Technologies is leading the hearing aid industry in the strategic use of AI....

/ March 12, 2019

Women in Tech: Celebrating Our Mentors

We asked women at Invoca, “what is an example of a time in your career...

/ March 8, 2019

Integrate Call Analytics into Salesforce Sales Cloud for Closed-Loop Attribution

If you want to dig deeper into how to integrate your call data into Salesforce—you’re...

/ March 7, 2019

Adobe Summit 2019 Sessions Digital Marketers Can’t Miss

You’re pumped for Adobe Summit 2019: you have your airplane playlist, packing list, and networking...

/ March 6, 2019