Debby Haynam

All posts by Debby Haynam

Debby is Invoca's Content and Social Media Specialist. With passions in writing, design, and video production, she strives for creative and authentic storytelling. When not creating marketing content, you can find her trying to find the least pretentious cup of coffee in San Francisco.

Woman smiling talking on phone. How to Implement Call Tracking and Analytics and Get Results Fast

How to Implement Call Tracking and Analytics and Get Fast Results

Today’s omnichannel customer journey expands across both online and offline experiences. It can be difficult...

/ May 6, 2019
Woman smiling looking on phone holding cup. This is How Performance Marketing Agencies Increase Conversion Rates by Driving Phone Calls.

How Performance Marketing Agencies Increase Conversion Rates by Driving Phone Calls

The world of performance marketing is dependent on getting fast and quality results. Key performance...

/ April 25, 2019
Man and Woman watching television on couch. How Dish Network drive growth using Invoca automation.

How Dish Network Uses Automation to Drive Growth

Gone are the days of guesswork-driven marketing decisions. With the level of insight provided by...

/ April 24, 2019
Invoca Product Tour. How to Personalize Call Routing Using Digital and Offline Data

Personalize Call Routing Using Digital and Offline Data

This week’s product tour video shows you how to connect and use digital and offline...

/ April 18, 2019
Man and woman looking at papers. How home improvements companies build trust with customers.

How Leading Home Improvement Companies Build Trust with Customers

It’s been on your to-do list for months. Okay, it’s actually years. Home improvement —...

/ April 17, 2019
Adobe Summit 2019 Key Topics discussed.

10 Key Topics from Adobe Summit 2019

Adobe Summit 2019 has come to a close and we are still feeling the exhilaration...

/ April 2, 2019
Woman on phone. How Frontier Communications use Invoca to drive authentic customer engagement.

How Frontier Communications Drives Authentic Customer Engagement

Today’s consumer has nearly unlimited choices and easy access to them. Because of this, having...

/ March 25, 2019
Man on phone using computer. How brand building is changing in the age of voice.

How Brand Building is Changing in the Age of Voice

This piece on how to rethink brand building in the age of voice was originally...

/ March 21, 2019
Woman texting. Here are examples of what banks do to improve customer experience.

5 Examples of Banks Winning at Customer Experience

Customer experience isn’t a “growing consumer expectation” anymore, it’s a demand. Shoppers will walk away...

/ March 20, 2019
Woman on phone reading papers. How Starkey Hearing Technologies use Invoca Signal AI to understand customer journey.

How Starkey Hearing Technologies Uses AI To Understand the Complete Customer Journey

Starkey Hearing Technologies is leading the hearing aid industry in the strategic use of AI....

/ March 12, 2019
Quote. Invoca women in tech celebrates mentors.

Women in Tech: Celebrating Our Mentors

We asked women at Invoca, “what is an example of a time in your career...

/ March 8, 2019
Invoca Product Tour. Add call tracking and analytics into Salesforce sales cloud for closed-loop attribution.

Integrate Call Analytics into Salesforce Sales Cloud for Closed-Loop Attribution

If you want to dig deeper into how to integrate your call data into Salesforce—you’re...

/ March 7, 2019
Adobe Summit 2019 Digital Marketers should not miss.

Adobe Summit 2019 Sessions Digital Marketers Can’t Miss

You’re pumped for Adobe Summit 2019: you have your airplane playlist, packing list, and networking...

/ March 6, 2019
iPad screen with analytics. Adobe and Invoca call tracking and analytics for call attribution and campaign optimization.

Video: How to Get Better Call Attribution and Campaign Optimization with Adobe Experience Cloud and Invoca

Whether you’re new to call tracking and analytics or want a refresher course, you’re in...

/ March 1, 2019