Owen Ray

All posts by Owen Ray

Owen Ray is the Senior Content Marketing Manager at Invoca. Prior to that, he worked with SaaS companies like Aria Systems, Glassdoor, and Mindjet. Owen sharpened his writing tools at San Francisco State University and Bay Area newspapers before working his way into the Silicon Valley creative services set. He hails from Petaluma, California and definitely does not leave work early on Wednesdays to go drag racing at Sonoma Raceway.

Why caller experience matters to marketers

Why a Personalized Caller Experience Matters to Marketers

You probably know that call tracking and analytics platforms help marketers attribute phone calls to...

/ August 10, 2018

Takeaways and Announcements at Google Next ‘18 & Marketing Live

In a nutshell, AI, AI, and AI. Okay, personalization was pretty big too, but a...

/ July 31, 2018
Google Call Center AI Virtual Agent

Google Contact Center AI is Duplex for the Call Center: Cloud Next ‘18

It was only a matter of time before Google announced expanded use cases for the...

/ July 24, 2018
Invoca Summit 2018 Registration Open

Get a Sneak Peek at Invoca Summit 2018 Speakers!

Registration for Invoca Summit 2018 is now open and the lineup is already heating up!...

/ July 16, 2018

6 Reasons for Excessive Inbound Call Volume

The more calls your business gets, the better, right? While phones ringing off the hook...

/ June 29, 2018
Mozilla Voice Browser Scout

Mozilla Bringing Voice Control to Web Browsing with Scout Browser

With the proliferation of voice-controlled digital assistants like Alexa and Google Home and mobile voice...

/ June 14, 2018
Invoca Signal AI 2 million calls analyzed

Invoca Signal AI has Analyzed over 2 Million Phone Conversations

Invoca Signal AI call intelligence has now analyzed over 2 million phone conversations since it...

/ June 12, 2018
Speech recognition tech is making chatbots far more human

Are Consumers Ready to Talk to Chatbots?

When that friendly face pops up in the corner of the screen and asks “Hi!...

/ June 12, 2018
InurTech, Artificial Intelligence, AI and Insurance Industry

5 Ways the Insurance Industry Can Accelerate AI Adoption

For ages, insurers have been crunching massive amounts of data to create the risk analysis...

/ June 5, 2018

5 Mistakes to Avoid when Driving Calls with PPC

Most search marketers want the same thing out of their pay-per-click campaigns: driving conversions up...

/ May 30, 2018

5 Mobile App Insights that Help You Win Customers

Nearly 40% of online transactions are now completed on mobile devices, according to Google Analytics...

/ May 29, 2018
Invoca Summit 2018. November 6 - 9. Santa Barbara, CA

Announcing Invoca Summit 2018: Calls, Clicks, and California Sun

Invoca Summit 2018 is the industry’s must-attend event for forward-thinking marketing leaders who understand the...

/ May 24, 2018
Invoca is an Inc. Best Workplace 2018

Invoca Named Inc. Magazine Best Workplace for 2018

Invoca is hiring! Check out our hot career opportunities here.  We’re proud to announce that...

/ May 23, 2018
Invoca is GDPR Compliant

Invoca’s GDPR Compliance: Everything You Need to Know

As a part of Invoca’s continued commitment to security and data privacy, we’re proud to...

/ May 15, 2018