Category: Call Intelligence

Your Customers Still Want To Talk To A Human Being

This post originally appeared in Harvard Business Review. The rise of the internet has opened...

/ August 17, 2017

Invoca Introduces Signal AI For Voice Interactions

How can we build the best technology that makes our customers wildly successful? It’s that...

/ August 8, 2017

See How Frontier Communications Leverages Voice Analytics To Drive More Conversions [Video]

Frontier Communications is a telecom provider that focuses on servicing customers in need of broadband...

/ June 15, 2017

Don’t Miss Invoca’s Call Intelligence Summit: Early Bird Registration Open Now

I’m excited to announce that registration for Invoca’s Call Intelligence Summit is now open. If you...

/ June 5, 2017

How Brands Will Connect To Customers Through Voicebots

This story was originally posted on Venturebeat. Amazon Alexa and Google Assistant have dramatically simplified...

/ May 31, 2017
5 Common Problems with the Customer Experience

How To Solve 5 Of The Most Common Problems In The Customer Experience With Invoca

Today, brands live and die by the customer experience. According to a study by McKinsey...

/ May 23, 2017

How Call Intelligence Fits In the Martech Ecosystem

Today, marketing is a lot more than tracking clicks and conversions. To be successful you...

/ May 16, 2017

Save The Date: Invoca Call Intelligence Summit

Invoca Call Intelligence Summit is back and better than ever! If you’ve never attended Summit,...

/ April 27, 2017

7 Ways Invoca Helps Marketing Agencies Turn Phone Calls Into Revenue

We’ve all heard it before, but it bears repeating: quality over quantity. You can drive...

/ April 26, 2017

What Is Call Intelligence And Why Digital Marketers Should Care

Sometimes the best way to explain a new technology is to create a fancy new...

/ April 20, 2017

8 Easy Ways You Can Segment And Target Your Audience With Call Intelligence

“To whom it may concern”or “Dear Sir/Madam” are no longer acceptable approaches to advertising. Neither...

/ April 11, 2017

Invoca Helps Marketers Capitalize On Instagram With New Solution

Last year we brought you Invoca for Facebook, and the adoption from our customers was...

/ April 6, 2017
How to Make The Call Center Your Digital Marketing Ally

How to Make The Call Center Your Digital Marketing Ally

Email, web, social, paid search, display, print ads, billboards, radio and TV….these are the tools...

/ March 28, 2017
15 ways Invoca helps digital marketers drive more revenue

15 Ways Digital Marketers Drive More Revenue With Invoca

As marketers, we’ve got the digital part down, right? Optimizing for clicks is in our...

/ March 15, 2017