Are you a marketer looking for the best call tracking software? One of the best ways to separate the best from the rest is to ask the people who are using it what they think. Our customers who have reviewed Invoca on G2 Crowd have spoken, making it far and away the top-scoring Leader in the G2 Crowd Winter 2019 Enterprise Grid® Report for Inbound Call Tracking Software.
No other call tracking platform received a higher overall score in this report, highlighting Invoca’s market presence, ability to continuously innovate and ensure marketers can successfully drive more value from phone calls, whether it’s boosting ROI, improving the customer experience, creating efficiencies in the call center, or all of the above.
And the numbers from our reviews speak volumes:
- 93% of reviewers rate Invoca at 4 or 5 stars
- 89% percent would recommend to others
- 98% percent believe Invoca is headed in the right direction
- 92% are satisfied with the quality of support
Since customer quotes speak louder than our words, here is why they think Invoca is the best call tracking and analytics platform out there:
“Invoca has cutting edge technology in the call tracking industry. Signal AI Technology has amazing capabilities to help us obtain the information we need to track our KPIs to calculate return on investment by channel per account. We also are able to help coach based on the models. The staff at Invoca has been really helpful to work with and they have always been open to learning about specific use cases to help strengthen the platform and model.” – Manager of Retail Marketing, Starkey Hearing Technologies
“Invoca helps us achieve a much higher ROI on purchased call transfers. They have a very intuitive UI and simple dashboards with the important information displayed in easy to digest reports. We’ve had questions several times and their support team has been extremely responsive and friendly.” – Managing Director, Engauge Innovations
“…The team is what really stands out at Invoca. Our customer success rep is fantastic and is always on top of any requests we have. Additionally, their product team is very sensitive to the needs of their customers and is always building out more and more useful features.” – Marketing Tools Engineer, LegalZoom
“Invoca seamlessly integrated with our current CRM and now our organization has all the real-time call tracking analytics needed to optimize our sales and customer service. We have maintained an awesome rapport with our Customer Success Manager at Invoca and appreciate the level of support we have received in managing campaigns.” – Director of Healthcare Services, MDsave, Inc.