Invoca has been recognized as the best call tracking and analytics solution for enterprise companies in the G2 Crowd Summer 2019 Enterprise Grid® Report for Inbound Call Tracking Software.
Invoca was also far and away the top-scoring leader in the Spring and Winter G2 Crowd Enterprise Grid reports, and is the overall most award-winning call tracking company.
No other call tracking platform received a higher overall score in this report, highlighting Invoca’s market presence, ability to continuously innovate and ensure marketers can successfully drive more value from phone calls, whether it’s boosting ROI, improving the customer experience, creating efficiencies in the call center, or all of the above.
And the numbers from our reviews reflect our leadership position:
94% of reviewers rate Invoca at 4 or 5 stars
89% percent would recommend to others
98% percent believe Invoca is headed in the right direction
91% are satisfied with the quality of support
“Implementing Invoca at University Hospitals was one of the biggest wins in our department, and it gave us the data needed to significantly improve performance.”
– Matthew Eaves, vice president of digital marketing, University Hospitals
“Invoca helps us achieve a much higher ROI on purchased call transfers. They have a very intuitive UI and simple dashboards with the important information displayed in easy to digest reports. We’ve had questions several times and their support team has been extremely responsive and friendly.” – Managing Director, Engauge Innovations
“…The team is what really stands out at Invoca. Our customer success rep is fantastic and is always on top of any requests we have. Additionally, their product team is very sensitive to the needs of their customers and is always building out more and more useful features.” – Marketing Tools Engineer, LegalZoom
“Invoca seamlessly integrated with our current CRM and now our organization has all the real-time call tracking analytics needed to optimize our sales and customer service. We have maintained an awesome rapport with our Customer Success Manager at Invoca and appreciate the level of support we have received in managing campaigns.” – Director of Healthcare Services, MDsave, Inc.
“We work with inbound calls and Invoca has been great. The platform is simple to use, quick to set up and does a great job. Invoca has helped solve some of our reporting issues, especially in terms of call duration and reporting billable calls. The reports, stats, recordings, etc are great. It’s definitely one of the best systems I’ve seen.” – President, Bregby/Brixus Media