Invoca is the overall top-scoring call tracking and analytics solution for enterprise brands on the G2 Crowd Fall 2019 Enterprise Grid® Report for Inbound Call Tracking Software. This comes at a time of accelerated growth and innovation at Invoca. We recently unveiled Signal Discovery, a first-of-its-kind conversational analytics tool for marketers; announced a new $56 million round of financing from top investing companies including Upfront Ventures and H.I.G. Growth Partners; and hosted the largest-ever Invoca Summit with over 300 attendees from leading B2C brands, agencies, and affiliate marketing companies.

We’re excited to continue leading the market in AI-powered call tracking and conversational analytics. Our customers’ success is Invoca’s number one priority and unbiased customer review sites like G2 Crowd are a valuable source of customer feedback. We’re thrilled that Invoca customers have put us at the top of the grid with an overall G2 score of 84.

Access the report for the full breakdown of scores, methodology, and product profiles.

Here is a preview of how Invoca customers ranked our call tracking and conversational analytics solution:

  • 97% of reviewers rate Invoca at 4 or 5 stars
  • 89% percent would recommend to others
  • 98% percent believe Invoca is headed in the right direction
  • 92% are satisfied with the quality of support
  • 90% are satisfied with the ease of doing business with Invoca

Hear directly from our customers on the ROI of call tracking and conversational analytics:

“Implementing Invoca at University Hospitals was one of the biggest wins of our department in 2018, and it gave us the data needed to significantly improve performance.”
– Matthew Eaves, vice president of digital marketing, University Hospitals

“Invoca helps us achieve a much higher ROI on purchased call transfers. They have a very intuitive UI and simple dashboards with the important information displayed in easy to digest reports. We’ve had questions several times and their support team has been extremely responsive and friendly.” – Managing Director, Engauge Innovations

“…The team is what really stands out at Invoca. Our customer success rep is fantastic and is always on top of any requests we have. Additionally, their product team is very sensitive to the needs of their customers and is always building out more and more useful features.” – Marketing Tools Engineer, LegalZoom

“Invoca seamlessly integrated with our current CRM and now our organization has all the real-time call tracking analytics needed to optimize our sales and customer service. We have maintained an awesome rapport with our Customer Success Manager at Invoca and appreciate the level of support we have received in managing campaigns.” – Director of Healthcare Services, MDsave, Inc.

Click here to download the full report

Debby Haynam

Posted by Debby Haynam

Debby is Invoca's Content and Social Media Specialist. With passions in writing, design, and video production, she strives for creative and authentic storytelling. When not creating marketing content, you can find her trying to find the least pretentious cup of coffee in San Francisco.