Invoca continues to be recognized as the best call tracking and analytics solution for enterprise companies. Invoca has again been named the top-scoring Leader in the G2 Crowd Spring 2019 Enterprise Grid® Report for Inbound Call Tracking Software.

Invoca was also far and away the top-scoring leader in the previous G2 Crowd Enterprise Grid report, and is the most award-winning call tracking company out there.  

Invoca is the leader in enterprise call tracking on the G2 Crowd Inbound Enterprise Call Tracking Grid.

No other call tracking platform received a higher overall score in this report, highlighting Invoca’s market presence, ability to continuously innovate and ensure marketers can successfully drive more value from phone calls, whether it’s boosting ROI, improving the customer experience, creating efficiencies in the call center, or all of the above.

And the numbers from our reviews reflect our leadership position:

  • 93% of reviewers rate Invoca at 4 or 5 stars
  • 89% percent would recommend to others
  • 98% percent believe Invoca is headed in the right direction
  • 92% are satisfied with the quality of support

“Implementing Invoca at University Hospitals was one of the biggest wins of our department in 2018, and it gave us the data needed to significantly improve performance.”
– Matthew Eaves, vice president of digital marketing, University Hospitals

“Invoca helps us achieve a much higher ROI on purchased call transfers. They have a very intuitive UI and simple dashboards with the important information displayed in easy to digest reports. We’ve had questions several times and their support team has been extremely responsive and friendly.” – Managing Director, Engauge Innovations

“…The team is what really stands out at Invoca. Our customer success rep is fantastic and is always on top of any requests we have. Additionally, their product team is very sensitive to the needs of their customers and is always building out more and more useful features.” – Marketing Tools Engineer, LegalZoom

“Invoca seamlessly integrated with our current CRM and now our organization has all the real-time call tracking analytics needed to optimize our sales and customer service. We have maintained an awesome rapport with our Customer Success Manager at Invoca and appreciate the level of support we have received in managing campaigns.” – Director of Healthcare Services, MDsave, Inc.

Click here to download the full report

Owen Ray

Posted by Owen Ray

Owen Ray is the Senior Content Marketing Manager at Invoca. Prior to that, he worked with SaaS companies like Aria Systems, Glassdoor, and Mindjet. Owen sharpened his writing tools at San Francisco State University and Bay Area newspapers before working his way into the Silicon Valley creative services set. He hails from Petaluma, California and definitely does not leave work early on Wednesdays to go drag racing at Sonoma Raceway.

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